Delta Business Communication Skills: Negotiating

Being able to negotiate well is important in a wide range of business situations, from agreeing delivery terms with a supplier to discussing working conditions with your boss.
Negotiating focuses on the skills and language students need to be able to negotiate confidently and effectively in both formal and informal business situations.

The units cover:
– Preparing to negotiate
– Opening the negotiation
– Making and reacting to proposals
– Reaching agreement
– Involving others
– Concluding the deal

Negotiating provides six core units, each containing these sections:
– “warmer” to raise awareness of the skills involved in effective communication and to introduce different strategies for developing these skills.
– “presentation and practice” of core language connected to each skill.
– “over to you”, which allows students to apply what they have learned to their real-life work situation.